We received information from Intercom that live support chat is now fully operational.
Posted Apr 03, 2025 - 21:02 PDT
Update
We reveiced update that service disruption will continue until 9pm PST. During this period, you may see intermitten issues with accessing live chat.
Posted Apr 03, 2025 - 20:40 PDT
Update
Maintenance is ongoing and live chat service has not resumed at the time quoted which is 8:20pm PST. We continue to minitor this and will update here. Please alo refer to the status page for Intercom. https://www.intercomstatus.com/us-hosting
Posted Apr 03, 2025 - 20:25 PDT
Identified
Our live support chat platform provider Intercom is conducting emergency maintenance between 8pm and 8:20pm PST on Apr 3rd. During this time, live chat support is unavailable. We will provide update once live chat becomes oeprational.